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Knowledge base
View categorized listing of all common frequently asked questions.
Latest Knowledgebase Articles
Date updated
How do I change my email address in my account?
Dec 11, 2011
618 views
Why is my card still showing as pending. It has been a few days now.
Dec 10, 2011
2791 views
I am getting a 504 Gateway timeout message. What does this mean?
Dec 10, 2011
242 views
Where can I see how much money there is in my STPay account?
Dec 10, 2011
606 views
Why is my card transaction still pending?
Nov 30, 2011
2401 views
Popular Knowledgebase Articles
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How do I deposit funds to my account?
4762
4762 views
Why is my card still showing as pending. It has been a few days now.
2791
2791 views
Can I use my personal or business Credit Card for transactions?
2544
2544 views
Why is my card transaction still pending?
2401
2401 views
I am a New, Active Member. What can I do right away?
2010
2010 views
Top Rated Knowledgebase Articles
Rating
Are there countries that are not accepted by SolidTrust Pay?
670 views
I have sent in my verification documents. How long does it take?
462 views
I have a charge on my Credit Card Statement from SolidTrust Pay.
401 views
Can I get a refund of credit card paid for products or services?
312 views
How do I know that I am shopping with a Verified Merchant?
188 views