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How do I know what deposit options are available in my country?
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Your deposit options for your country (as provided when you signed up) will automatically show for you in your MY MONEY/DEPOSIT MONEY area. ALL members in all countries have access to bank wire deposits and credit/debit cards immediately! Standard Verified and/or Bank Verified Members have hi...
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Can I use my personal or business Credit Card for transactions? |
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We are proud to offer our members full credit card deposit and purchase privileges! Most other processors will not allow you to put funds into your ewallet via your cards, but SolidTrust Pay does!An administrative fee of 5.5% plus $1.50 per transaction will be applied. When you measure this against...
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Why was my card declined?
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If you received a DECLINE error when attempting to use your credit or debit card, it would be for one of the following reasons:* Your card company is blocking the charge. This accounts for 98% of ALL declined transactions! Card companies consider online transactions high risk and routinely block th...
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What will I see on my credit card statement to identify my charges? |
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You may see stpay.info 7057310908 or solidtrustpay.com 1-7057310908 on your credit/debit card statement to identify the transaction(s) that you have authorized....
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How do I verify my United States bank account?
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Members in the United States can verify their bank accounts INSTANTLY. As along as you are already a Standard Verified member, you qualify. Here are the steps:visit your MY BANKS & CARDS area and choose the VIEW BANK ACCOUNTS USA linkclick on the ADD BANK ACCOUNT HERE link. &n...
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What exactly does SolidTrust Pay do? |
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Your SolidTrust Pay account is a secure online wallet where you may deposit your funds until you are ready to spend or withdraw those funds. There is NO minimum balance required and an account is FREE to open. Funds can be added to your account via numerous funding methods and you can withdraw your...
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How do I deposit funds into my account?
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To fund your STPay account, visit your MY MONEY / DEPOSIT MONEY area. There you will see 3 types (BANK / CARD / OTHER) each with their own options. Look them over before deciding which one you want. 1. When you have picked an option, put an amount in the PAYMENT AMOUNT field at th...
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How long does it take to fund my account? |
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Here are our general timeframes for adding funds to your SolidTrust Pay account:Credit/Debit Card = 2 to 24 hoursCredit/Debit Card TRUSTCARD Members = INSTANTREAL TIME Bank Transfers = 2 to 24 hoursBILL PAY Transfers = 3 to 5 business daysACH and Direct Debit Bank Transfers = 3 to 5 business days d...
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How do I cancel a pending transaction I don't want any more?
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If you have a pending transaction for a deposit that you have never completed and will not be completing, it will eventually simply be removed from your account. You do not need to do anything or contact us; it just drops off after a few weeks....
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When can I use my card? |
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As soon as you are an Active Member and have added your card information in the MY BANKS & CARDS area you are welcome to use your card. You will need to verify that you are the owne of your card, either by going through our instant verification option, or by uploading a statement of your c...
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