|
|
|
|
Can I help someone else create an account from my computer?
|
|
| |
Yes. Although your IP address is recorded, you are not prevented from helping another person create an account from your computer....
|
|
|
How do you create a username? |
|
| |
Please be advised that you may NOT use any part of our company name in either your username or email address. You may also not use obscene, offensive, rude or politically incorrect usernames. Any accounts found in violation will be suspended.Usernames may not be a series of numbers ONLY. Example:...
|
|
|
I did not receive a confirmation email. What do I do?
|
|
| |
You should receive a confirmation email within minutes of signing up for your new SolidTrust Pay account. If you do NOT receive an email, it is for one of the following three reasons: 1. you accidentally spelled your email address wrong. Try again.2. Your email provider is blocking our automated m...
|
|
|
Which browsers work best with SolidTrust Pay? |
|
| |
The following browsers are highly recommended for compatibility, easy of use and security:Mozilla FireFoxgoogle ChromeSafariNOTE - Internet Explorer is NOT very compatible with the SolidTrust Pay website. If you are an IE user, ensure that you have upgraded to the most recent version, namely Intern...
|
|
|
Is there a minimum age required to have an account?
|
|
| |
The minimum age for an active account holder is 13. However, members must be at least 18 years of age in order to become Verified or Bank Verified members. In order for a member under the age of 18 to withdraw funds, verbal or written permission from a parent or guardian must be provided....
|
|
|
Can I have more than one account? |
|
| |
YES - you are welcome to create one additional account.Many members have one account for personal use, and another for business. If you already have a verified account, we can move your verification information over to an additional account. Just send us a contact request through our contact form....
|